North West Group, Calgary 07/2007 03/2008
Network Administrator/IT Tech
· Prepared and implemented LAN/WAN and software configurations for full operation, including operating systems and applications, routers, switches, wireless access points, servers, workstations, laptops etc.
· Provided network infrastructure security (research, analysis, audit, access control, group policies, etc.)
· Prepared, implemented and supported remote access to allow sharing of applications and desktops over the network
· Diagnosed and troubleshooted hardware and related software problems, researched them and developed possible variants of resolution
· Supported wireless handheld devices and integrated suite of applications that manages the link between handheld devices and e-mail accounts, organizers, etc.
· Installed copper and optic fiber media according to the IT infrastructure plans and procedures
· Deployed and supported Anti-Virus solution
· Provided network administration and control
Tech Environment: MS Windows 2003 Servers, Active Directory, DNS, WINS, DHCP, TCP/IP, Group Policies, Cent OS (Linux), Windows XP, Windows Service Update Server (WSUS), AVG Antivirus Network Edition, Cacti (RRDTool, MySQL, PHP, IIS, SNMP), Network Weather Map, MS Office, Visio, Mind Manager X5, Blackberry Desktop Software, Acronis True Image, Dell OpenManage 4, CISCO Adaptive Security Appliances (ASA) 5510/5505, Cisco Adaptive Security Device Manager, HP ProCurve 54xx/41xx/34xx/26xx Switches, HP ProCurve Manager 2.x, LinkSys/D-Link Wireless Routers, Dell Servers and Laptops, Hardware and Software RAIDs, Qlogic SANBox 5xxx Fiber Switches, OnStore Network Area Storages 2280 Switches, APC RACKs, APC Symmetra UPS, APC PoweChut, APC PDU, APC Air Conditioners, Printers (Xerox, HP), Fiber Optics and 1000/100Base-TX/FX infrastructure
Pure Energy Services, Calgary 09/2005 11/2006
Network Administrator/User Support
· Prepared and implemented LAN/WAN and software configurations for full operation, including servers, workstations, laptops, routers, wireless access points, switches, etc.
· Identified possible computer-network-software related problems, researched them and developed possible variants of resolution
· Implemented data, software and hardware security procedures (research, analysis, audit, access control, group policies, etc.)
· Prepared and implemented Terminal Servers to allow sharing of applications and desktops over the network
· Deployed and supported Enterprise Anti-Virus and Anti-Spam solution
· Implemented Remote Access Services to allow virtual point-to-point connection with a remote access server to get to a company network to read email or access shared files
· Supported Wireless Handheld devices and related server and desktop software
· Provided LAN/WAN administration and control
· Maintained company storage, backup and recovery system
Tech Environment: Windows 2003 Server, VMware ESX, MS Exchange 2003 Server, Blackberry Enterprise Server, Windows Terminal Server, Active Directory, DNS, WINS, DHCP, TCP/IP, RDP, Group Policies, Windows XP, Windows Service Update Server (WSUS), MS SharePoint Server, Symantec Antivirus and Anti-Spam Server Corporate Edition , ScriptLogic Desktop Authority, Dell OpenManage 4, Brightstor Arcserve Backup 11, MS Windows Backup, VERITAS NetBackup 5.x, MS Office (Word, PowerPoint, Excel, Outlook), Visio, MS Project, Acronis True Image, 3COM Network Supervisor, CISCO Router and Security Device Manager (SDM), CISCO 2851 Router, CISCO Catalyst 2950 Switches, 3Com Switches, LinkSys/D-Link Wireless Routers, Dell PowerEdge Servers and Dell Laptops, Hardware and Software RAIDs, NetGear PS101/PS121 Print Servers, APC Smart UPSs, APC PoweChut/Power Management Software, Printers/Faxes/Copiers (Xerox WorkCenter, HP), Fiber Optics and Ethernet 1000/100Base-TX/FX infrastructure
RENAULT,
French Representative Office in Ukraine 01/2003
06/2003
VELUX Ukraine, Dutch Branch Office in Ukraine
System Administrator/User Support Engineer
· Provided LAN administration
· Planned, created and maintained group and security policies, backup and recovery systems
· Prepared and implemented all necessary hardware/software configurations for full operational cycle as a top-level LAN, including server, workstations, file and print servers, etc.
· Diagnosed hardware and related software problems and replaced defective components
Tech Environment: Windows 2000/2003 Servers, Active Directory, DNS, WINS, DHCP, TCP/IP, Group Policies, Windows XP, Symantec Antivirus, MS Windows Backup, Lotus Notes, MS Office, Visio, COMPAQ Insight Manager, CISCO 8xx Router, 3Com Switches and hubs, Compaq Proliant/HP Servers and Laptops, Hardware and Software RAIDs, APC UPS, APC PoweChut Management Software, Printers (Xerox, HP, Epson), Ethernet 100/10Base-TX and TIA/EIA 568A infrastructure
S&T Soft-Tronik, Austrian Branch Office in Ukraine 01/2003 06/2003
System Engineer
· Planed, installed and configured OS, applications, network and system software and hardware
· Provided technical support and training to the employees and customers
· Diagnosed and documented software and hardware problems
· Compiled technical specifications for LANs, servers, desktops, notebooks to meet customer needs
Tech Environment: Windows 2000/2003 Servers, Active Directory, DNS, WINS, DHCP, TCP/IP, Group Policies, Windows ME/XP, DOS 6.x, Norton and Kaspersky Antivirus, MS Windows Backup, MS Office (Word, Excel, PowerPoint, Outlook), Visio, IBM Universal Manageability, Cluster systems (IBM xServers), IBM Netfinity Manager, COMPAQ Insight Manager, CISCO 8xx Routers, 3Com Swithes/Modems, Compaq Proliant/HP Servers and Laptops, Hardware and Software RAIDs, APC UPS, APC PoweChut Management Software, Printers (Xerox, HP, Epson, Lexmark), Ethernet 100/10Base-TX and TIA/EIA 568A infrastructure (structured cable systems)
LiveRepair.com Inc, US Representative Office in Ukraine 02/2001 10/2002
System Engineer
· Identified computer-network-related problems, researched them and developed variants of solutions
· Modeled and explained software errors and gave recommendations on their removal
· Developed, installed and tested new software/hardware solutions, IT testing policies and procedures, documented software testing plans
· Executed and documented results of software application tests, as well as information and telecommunication systems tests
Tech Environment: Windows 95/98/ME/2000, Windows NT4/2000 Server, DOS 6.x, HP/COMPAQ/IBM Workstations and Laptops, MS Office (Word, Excel, Power Point, Outlook), Visio, Norton Antivirus, different kind of LAN hardware and software (COMPAQ/3COM/IBM switches, hubs, modems, repeaters)
Keros Kiev, Ukrainian American JV, Ukraine 02/2001 10/2002
Manager of a project technical support team
· Managed user support team of 6 people
· Analyzed and implemented e-Total Support Project for LiveRepair.com Inc., developed and installed new software solutions
· Analyzed users' Internet calls and dynamically distributed among IT experts
· Answered complicated Internet calls from users experiencing computer-related problems or requiring assistance in software applications employment
· Determined the causes of a problem and leaded the user through diagnostic procedures and appropriate problem solutions
· Identified possible computer-related problems (in both software and hardware), consequently researched them and developed variants of resolution
· Explained of software flaws and gave recommendations on their elimination
· Installed software, tested and supported it
· Developed study plans and organized study classes for staff
Tech Environment: DOS 6.x, Windows 95/98/ME/2000, Windows NT4/2000 Server, COMPAQ and IBM Workstations and Laptops, MS Office (Word, Excel, Power Point, Outlook), Visio, Norton Antivirus, COMPAQ Netelligent/3COM/IBM switches/ hubs /repeaters
Interpipe Group, Ukraine 09/2000 02/2001
User Support Engineer
· Supported staff and visitors who required assistance in word-processing, e-mail, Internet and database facilities and other IT-related issues, provided formal feedback
· Monitored IT hardware and software for proper operation and conformity with the adopted standards and policies
· Monitored IT facilities to ensure the proper use, reported attempts of unauthorized or illegal access, performed regular anti-virus checks, maintained IT security logbooks
· Provided inventory control within company and supported lists in an actual condition
· Provided start up and formal training to users in proper using hardware/software
· Developed course programs and materials
· Installed additional PC network workstations
Tech Environment: Windows 95/98/NT Workstations, DOS 5.x, COMPAQ/IBM Workstations and Laptops, MS Office (Word, Excel, Power Point, Outlook), IBM Lotus Notes R5, Kaspersky Antivirus, US Robotics modems, 3Com/COMPAQ Netelligent/IBM Switches/Hubs/Repeaters, Printers (Xerox, HP, Epson), Ethernet 100/10Base-T and TIA/EIA 568A infrastructure
Coca Cola Ukraine, Kyiv, Ukraine 04/1999 09/1999
Information Systems Assistant
Responsible for the Y2K Project
· Audited computer and network systems within the company, created a plan for implementation of the necessary system changes and testing
· Updated, changed, replaced and retired application programs
· Inventoried, assessed, planed implementation of new software and hardware
· Identified hardware, software, processes or devices which used or processing date information
· Provided system administration and user support
Tech Environment: Novell Netware, Windows 95/98NT Workstations, DOS 5.x, Windows NT Server, IBM Lotus Notes, IBM Netfinity Manager, COMPAQ Insight Manager, Windows NT Backup, COMPAQ Proliant/IBM Netfinity Servers/Workstations and Laptops, MS Office (Word, Excel, Power Point, Outlook), Lotus Notes R5, Norton Commander, SCALA, Norton and Kaspersky Antivirus, US Robotics/ZyXEL modems, COMPAQ Netelligent and 3Com Switches/hubs/repeaters, Printers and Print Servers (Xerox, HP, Lexmark), Ethernet 100/10Base-T and TIA/EIA 568A infrastructure (structured cable systems)
ICG
Interconnect Ukraine, Ukrainian American JV, Ukraine
03/1997 04/1999
EuroNet, Ukrainian
German JV
System Engineer
· Analyzed clients needs in network equipment and software
· Supported and controlled company projects
· Designed local area network
· Identified existing software and hardware technologies which would satisfy those needs
· Installed, tested and supported networking software and hardware components such as operating systems, servers, RAID array, desktops, print servers, etc.
· Diagnosed hardware and related software problems and replaced defective components
· Evaluated and maintained the network on an ongoing basis
· Compiled specifications for software and hardware
· Administered local area network
Tech Environment: Novell Netware 3.12/4.1, SCO Unix (Open Server 5), Windows 95/NT, IBM OS/2, DOS 5.x, IBM Lotus Notes, WinGate for NT (WinProxy Server), COMPAQ Proliant and IBM Netfinity Servers/Workstations/Laptops, MS Office (Word, Excel, Power Point, Outlook), Norton Antivirus, Norton Commander, IBM (Director) Netfinity Manager 3.1, Compaq Inste Manager, Netscape Fast Track Server (for SCO UNIX), Hardware and Software RAID Arrays, US Robotics/ZyXEL modems, Nortel Ethernet/COMPAQ Netelligent and 3Com Switches/hubs/repeaters, Passive network equipment: PAN-Systems, Legrand, RIT, Printers and Print Servers (Xerox, HP, Lexmark), 10/100Base-T/10Base-2 and TIA/EIA 568A infrastructure (structured cable systems)
Information Computer Systems / Fast Ltd, Ukraine 06/1995 03/1997
Principal Engineer of the Network Technologies Department
· Leaded a team of 2 technical specialists
· Analyzed organizational needs in network equipment and software
· Developed complex projects of local area network, which included project documentation for structured cable systems, network equipment, hardware, software
· Compiled technical specification for SCS, active network equipment and software
· Monitored and implemented activities related to installation of structured cable systems and network operating systems on the different stages of projects
· Installed and maintained a network operating systems for customers, e-mail systems, Internet, print-servers, software and hardware
· Provided training for customers representatives to operate with passive and active LAN components.
Tech Environment: Novell Netware 3.12, Windows 95/NT, Windows NT3 Server DOS 5.x, COMPAQ Proliant and IBM Netfinity Servers/Workstations/Laptops, MS Office (Word, Excel, Power Point), Kaspersky Antivirus, Norton Commander, Hardware and software RAID Arrays, US Robotics/ZyXEL modems, 3Com/TopWare switches/hubs/repeaters, Passive network equipment: PAN-Systems, Legrand, RIT, Printers and Print Servers (Xerox, HP, Lexmark, Epson), 10Base-2/10Base-T and TIA/EIA 568A infrastructure (structured cable systems)
Information Bureau of Ministry of Internal Affairs in Kyiv region, Ukraine 03/1990 10/1995
Computer Programmer
· Developed, tested and implemented information systems for registration individuals weapon, auto-motor vehicles, and persons who convicted crimes
· Identified the requirements for the data base development
· Analyzed systems incoming and outgoing data
· Designed information systems and software
· Implemented the information systems in the city-region-departments and their maintaining in the working conditions
· Provided formal training
· Conducted system administration
Tech Environment: RSX-11M, DOS 3.x, Windows 3.x/WfW/95, Novell Netware 3.12, FIDO Bulletin Board System (BBS), DEC PDP-11, COMPAQ and IBM Servers/Workstations, MS Office (Word, Excel, Power Point), Kaspersky Antivirus, Hardware and software RAID Arrays, US Robotics/ZyXEL modems, TopWare/3Com Switches/hubs/repeaters, Printers and Print Servers (Hyundai, Epson), 10Base-T/10Base-2 and TIA/EIA 568A infrastructure (structured cable system), Clipper, Clarion Designer 2.0 for DOS, Paradox 4.5 for Windows (Object PAL), BASIC, PASCAL, ADABAS, (ADA Script) for RSX-11M
Information Centre of Agency of Internal Affairs in Kyiv region, Ukraine 07/1987 11/1988
Computer Operator
· Prepared and distributed information
Tech Environment: DEC PDP-11, RSX-11M, ADABAS, ADA Script, CP/M, BASIC